Meet Her Human


In the 90’s Shannon Heggem burst onto the pet care scene and quickly became THE go-to expert in luxury pet care. She launched one of the very first-ever pet suite facilities in 1992, an unheard-of concept back then. Shannon is known to be a trailblazer, trendsetter, and pet industry pioneer. She has achieved every international certification possible; she is one of only three people in the world who currently hold dual certifications in both grooming and kenneling.

A nearly-fatal dog attack in the late nineties transformed Shannon’s entire life perspective. The experience left her with a new appreciation for seizing life’s precious moments and making them count. Instead of leaving the pet industry and the danger of dogs behind, Shannon transformed her focus and used the unfortunate event as a springboard to continue her momentum. She often shares her message of overcoming adversity through motivational keynote presentations.

Shannon is considered the “go-to” person for true luxury in pet care. Her design work has been featured in magazines and on reality television.  (Click here to watch.) She translates her two decades of experience into designing luxurious AND utilitarian-focused areas for boarding kennel owners who want to work less and make more money, and also for dedicated pet owners who want to honor their loyal companions with customized spaces!